It's a big job but somebody's got to do it!

We are constantly looking at new products, and trying to meet the needs of all our fab customers, at home or on the web. It is kinda hard to get it right, but not for lack of trying! And no, this isn't a whinge about how hard the life of a health food shop owner is cos I actually love what I do. It is, however, a request for help.

We are in a weird position at the moment, with the move of the supermarkets into the health food and supplements market. We are in the niche of being the place that people come to when they can't get what they want in the supermarket, but there is a reason that the supermarket doesn't sell these things - they are not big sellers, after all the supermarkets want to sell as much as they can so if people are going to buy it then they will be selling it. And at the same time the supermarkets are buying in the top sellers in bulk and selling them off cheaper than we can often buy them in for.

However - and this is the biggie, we can meet the need for these more unusual little products but we need to know from you what those things are. Where we are able to help is by providing that personal service, and for those who don't know already, if you let us know what you need we can probably order it in for you. So if you are in and can't find what you want then don't just walk away, let us know and we can try to help. After all, thats what we're here for and we are more than happy to oblige.

It's a changing world and for all we small businesses talk about how difficult it is for us to compete against the supermarkets, I actually think that it gives us a huge opportunity for us to provide you with the fabulous service that only we can, and that you deserve. So let us know what it is that we can do for you.